Queue Management System

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Queue Management System

The Electromed Queue Management System is a comprehensive solution for environments that require efficient queue management across multiple service counters. This system includes multiple Token Displays at each counter and a large centralized display to show the current status of all active tokens. Designed for high-traffic areas like hospitals and service centers, this system facilitates multiple token calls and status updates at once, ensuring smooth and organized service flow. The system offers both wired and wireless options, making it adaptable to the layout and infrastructure of any facility.

Description
Technical Specifications
Models

Key Features
Multi-Counter Capability	Manages queues across multiple service counters, displaying the token number for each counter individually.
Centralized Big Display	Shows the current token status for each active counter, allowing customers to view the entire queue status in one place.
Multiple Calling Options	Allows simultaneous token calls from different counters, reducing wait times and ensuring efficient customer flow.
3-Digit Token Display	Each counter display shows token numbers up to 999, ensuring clear visibility across the service area.
Auditory Alerts	Available with buzzer or voice calling options to alert customers when their token is called.
Flexible Installation	Wired and wireless options for easy setup and integration within the existing infrastructure.

Applications
Hospitals	Manages patient flow across multiple departments, providing centralized visibility for efficient service.
Service Centers	Streamlines customer flow by displaying token numbers for each counter on a central display, enhancing service organization.
Government Offices	Ideal for public service areas with multiple counters, allowing for better customer flow and queue visibility.
Financial Institutions	Organizes queues across different banking services, helping customers follow the status of each counter.

For full detailed specifications, please download Datasheet from above link

Basic Specifications
Token Dispensers	Options available with 1 to 4 buttons, each managing different token series. Equipped with thermal printing for clear, quick token generation.
Individual Counter Displays	3-digit seven-segment displays at each counter, visible from a distance and available with either a buzzer or voice calling option.
Centralized Display	Large display showing multiple token numbers to indicate active counters and their current tokens.
Connectivity	Available in wired or wireless configurations to suit facility layout and infrastructure.
Integration	Customizable with Electromed’s queue management software for seamless, centralized queue control.

Available Models
Wired Queue Management System	Provides reliable connectivity across multiple displays and counters with stable RS485 wired communication.
Wireless Queue Management System	Offers flexible installation with wireless connectivity, ideal for open spaces or environments with minimal obstructions.